CONVERSATION RECAPPROFESSIONAL COMMUNICATION AND LEADERSHIP IN HEALTHCARE — C820PRFA — QVP1COMPETENCIES1013.1.1 : Self-Discovery and MindfulnessThe graduate evaluates and displays behaviors consistent with the process of self-discovery and mindfulness.1013.1.3 : Effective CommunicationThe graduate demonstrates appropriate patterns of effective communication.INTRODUCTIONCommunication requires both parties to make choices. These choices determine if the conversation willcreate value or create waste. These choices mostly consist of recognizing when a bioreaction occurs, how itimpacts listening, and being aware of listening differently.REQUIREMENTSYour submission must be your original work. No more than a combined total of 30% of the submission and no morethan a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even ifcited correctly. An originality report is provided when you submit your task that can be used as a guide. You must use the rubric to direct the creation of your submission because it provides detailed criteria that will beused to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubricaspect titles may contain hyperlinks to relevant portions of the course.Select a conversation where you had a disagreement that had an impact on you and triggered a bioreaction.The conversation could have been a long time ago or recently.A. Explain what happened during the disagreement by answering the following questions:• Describe the situation that led to the conversation.• When did you realize that there was a disagreement during the conversation?• Describe a bioreaction(s) that was experienced during the disagreement.• How did the conversation end?B. Analyze the conversation by answering the following questions:• Using the four levels of the conversation meter, what level were you listening at, and what level wasthe other person listening at?• Give examples of two factors that describe how you and they were listening in at these levels in theconversation meter: feelings, behaviors, language, or tone.• What were your points of alignment or disagreement?C. Reflect on how the conversation encouraged you to listen differently by answering the followingquestions:

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