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Carolina: After reading chapter 1 and watching the video lecture on the top 10 mistakes that managers make, the most serious one is that some managers are insensitive to employees. Managers sometimes come across in an intimidating way, almost like bullying employees.

Managers are there to assist clients and/or customers as well as employees. I think this mistake happens often and is not addressed and corrected. Being insensitive to others can damage the relationship between manager and employee that can further create a hostile environment. The other mistake that I think is as serious as being insensitive is being arrogant, cold and aloof. Because managers have more knowledge and experience, it does not give them the right to treat employees with contempt. Managers if anything have to support, mentor, and lead employees to conserve a pleasant work environment. If I put myself in a position where my manager is arrogant and is constantly making me feel unsecured about they way I carry business, I think it will create a negative impact in my work performance and my ability to grow int he company.

respond with 150 words

Tanya; According to MGMT-11 section 1-6, one of the top ten mistakes a manager can make is being overmanaging: unable to delegate or build a team. This one is most likely to cause a problem in a business and may be one of the most common. Many mangers are put into these positions who are not well trained to lead people or to even do minor administrative tasks. Just like in numerous cases when companies do not address this it can lead to many issues and even bankruptcy. This was the case for one of my previous employers they did not go into bankruptcy, but the business was sold and is under new management.

At my last employer, the manager did not conduct proper interviews and made it personal instead of business professional. The manager was unable to delegate tasks because they had no clue how the business functioned daily and its activities. This hurt the business in many ways because it was understaffed due to failed interviews and lack of training. There were two of us and we basically self-managed. The manager could barely complete their administrative tasks in a timely manner and had no time to delegate at all.