block business letter
Question Description
Choose one of the professional scenarios provided below
Writea Block Business Letter from the perspective of company management. Itmust provide bad news to the recipient and follow the guidelinesoutlined in Chapter 7: Delivering Bad-News Messages in BCOM9 (pages 116-136).
Themessage should take the block business letter form from the exampleprovided on page 123 of the eBook; however, you will submit yourassignment to the online course shell.
The block business letter must adhere to the following requirements:
- Content:
- Address the communication issue from the scenario.
- Provide bad news from the company to the recipient.
- Concentrate on the facts of the situation and use either the inductive or deductive approach.
- Assume your recipient has previously requested a review of the situation via email, letter, or personal meeting with management.
- Format:
- Includethe proper introductory elements (sender’s address, date, recipient’saddress). You may create any details necessary in the introductoryelements to complete the assignment.
- Provide an appropriate and professional greeting / salutation.
- Single space paragraphs and double space between paragraphs.
- Limit the letter to one page in length.
#1 Professional Scenarios
.
1.James shows up to work approximately five minutes late this morning,
walks silently (but quickly) down the hallway and begins to punch in at
the time clock located by the front desk.
Sarah,the front desk manager, says, “Good morning, James,” but James ignoresher, punches in, and heads into the shop to his workplace. Sarah rollsher eyes, picks up the phone, and dials the on-duty manager to alert herthat James just arrived and should be reaching his desk any moment.
2. Saban is a top performing industrial equipment salesperson for D2D.
After three years of working with his best client, he receives a text
message from Pat (his direct manager) assigning him to a completely
different account.
Pat has received complaints that Saban gets all of the good clients and is not a “team player.”
Sabanresponds to the message and asks for a meeting with Pat to discuss thischange. Pat responds with another text message that reads: “Decisionfinal. Everyone needs to get a chance to work with the best accounts soit is fair. Come by the office and pick up your new files.”
Moments later, Saban sends a text message to Karen, his regional manager and Pat’s boss. It simply reads, “We need to talk.”
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